Welcome to Lovelig&ht.pla! By shopping with us, you agree to our sales policy outlined below.

1. Product Information

  • We strive to provide accurate product descriptions and images. Variations in color or design may occur due to monitor settings.

2. Age Restrictions

  • You must be 18 or older to purchase from our website. By placing an order, you confirm your legal age.

3. Ordering

  • Availability: Orders are subject to stock levels. If an item is unavailable, we will inform you promptly and offer alternatives or a refund.
  • Order Confirmation: You’ll receive an order confirmation email after purchase. This does not guarantee order acceptance.

4. Payment

  • We accept various payment methods, processed securely. Payment is required at checkout.

5. Shipping

  • Processing Time: Orders typically ship within 1-2 business days. Delivery times depend on your location and chosen shipping method.
  • Shipping Costs: Calculated at checkout based on delivery location and method.
  • Delivery Issues: We are not responsible for delays or issues after delivery. Please contact the carrier for any delivery problems.

6. Returns and Exchanges

  • Eligibility: Returns are accepted for defective or damaged items only, within 14 days of receipt.
  • Return Process: Contact us at [email protected] for return instructions.
  • Refunds: After inspection, refunds will be issued to the original payment method. Shipping costs are non-refundable.

7. Cancellations

  • Orders can be canceled within 1 hour of placement. After this period, cancellations are not possible.

8. Customer Service

9. Policy Changes

  • We may update this policy periodically. Changes take effect when posted on our website. Please review it regularly.

Thank you for shopping with Lovelig&ht.pla!